Explore Our Solutions
Empowering you with smart, reliable tech services built to meet your everyday digital needs. From in-home support to virtual assistance, we make technology easy to use and easier to trust.
Personalized Tech Support
Our in-home support service provides one-on-one, hands-on assistance in the comfort of your own space. This service is ideal for clients who prefer face-to-face support or need help with physical device setups.
Who This Is For
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Seniors and individuals who prefer in-person assistance
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Clients setting up new devices
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Anyone experiencing recurring or complex tech issues
What We Help With
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New device setup (phones, tablets, computers, printers, smart TVs)
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Internet and Wi-Fi setup and troubleshooting
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Email, apps, and account configuration
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Software and hardware issue resolution
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General tech guidance and optimization
Why Clients Choose This Service
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Personalized, unrushed support
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Clear explanations in plain language
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Help provided in a familiar environment
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Reduced stress and faster issue resolution
Available Plans
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Pay-Per-Session In-Home Support
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Monthly In-Home Support Plan
Remote Support Services
Our remote support service allows clients to receive professional assistance quickly through secure phone or video sessions, without the need for an in-person visit.
Who This Is For
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Clients who want fast, convenient help
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Ongoing follow-ups and minor issues
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Clients who travel or live outside Kamloops
What We Help With
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Software troubleshooting and updates
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Email, login, and account issues
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Device performance optimization
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App guidance and basic training
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Step-by-step assistance through video or phone
Why Clients Choose This Service
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Convenient and time-saving
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Secure and private support sessions
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Ideal for quick fixes and regular check-ins
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Access to help from anywhere
Available Plans
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Monthly Remote Support Subscription
Tech Education & Seminars
Our tech education sessions are designed to build confidence through understanding. These weekly seminars focus on teaching practical skills in a supportive and easy-to-follow setting.
Who This Is For
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Beginners and non-technical users
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Clients who want to feel more confident using technology
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Seniors interested in learning at their own pace
What We Teach
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Device basics and everyday usage
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Email, video calling, and messaging
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Online safety, scams, and fraud prevention
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Best practices for staying organized and secure
Why Clients Choose This Service
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Clear, step-by-step learning
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Judgment-free group environment
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Opportunity to ask questions
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Practical skills for daily life
Available Plans
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Pay-Per-Session Seminar Access
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Monthly Seminar Plan Available
ONGOING CARE & SUPPORT PLANS
Our ongoing care plans are ideal for clients who want consistent, reliable support while saving money compared to one-time sessions.
Who This Is For
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Clients who need regular tech support
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Families managing multiple devices
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Individuals who want peace of mind year-round
What These Plans Include
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Scheduled in-home or remote support sessions
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Priority booking and service access
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Ongoing device and account management
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Long-term guidance as technology changes
Why Clients Choose This Service
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Predictable support and costs
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Reduced emergency tech issues
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Trusted relationship with a dedicated support team
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Best overall value
Available Plans
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7 Sessions included
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3-Month In-Home & Remote Support Plan
Client Experiences That Speak for Themselves
Hear directly from our clients about the confidence, clarity, and support they receive with Cleva IT Solutions.
I was feeling overwhelmed with my computer and phone, but Cleva made everything easy to understand. They were patient, kind, and never made me feel rushed. I finally feel confident using my devices again.
— Margaret L.
Cleva IT Solutions helped set up my home office and fixed issues I’d been struggling with for months. The service was professional, straightforward, and worth every penny. I’d absolutely recommend them to anyone needing tech help.
— Daniel P.
Cleva IT Solutions has been a reliable technology partner for our team. They’re responsive, knowledgeable, and take the time to explain solutions clearly. Their support has helped us stay productive without unnecessary downtime.
— Thompson R.
